SEPTA has been double-charging Regional Rail riders’ Key cards, with 1,600 hit by ‘bug’ before a fix
The transit authority has already issued refunds to half of the affected customers, officials said, with more on the way.
Posts tagged with SEPTA
The street next to Reading Terminal Market is becoming a ‘festival’ area with expanded sidewalks and outdoor dining
The project isn’t quite as ambitious as originally planned — no retractable bollards, for example — but it should all be done by fall.
SEPTA kicks off Regional Rail makeover by asking you to dream up your ideal schedule
Convenience? Speed? Frequency? The transit authority is asking riders to help prioritize what gets addressed first.
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Philly businesses would have to offer pre-tax SEPTA passes under new City Council plan, potentially saving workers hundreds each year
Backers say the idea could boost ridership, improve safety, and increase transit equity.
Make it make sense: Here are the places you do or don’t have to mask up in Philadelphia
We’re keeping track with this list.
Real-time arrival info is displaying at bus stops around Philadelphia
The 60 status update screens aren’t run by SEPTA — they’re an OTIS project.
Riders are getting trapped in rail stations after SEPTA ‘hardens’ the system to keep out unhoused people
The transit agency's fortress-like attitude towards its downtown infrastructure is unwelcoming, especially for people with mobility challenges.
Philly dropped its general mask mandate, but there are still some places you’re supposed to wear one. Here’s how it works.
The Wells Fargo Center is going mask-free, but it’s still required on SEPTA.
Swipe multiple riders on one SEPTA Key? Not yet. The website post was a mistake, but the feature is promised soon
The transit authority inadvertently faked out some riders, who got excited about a weekend update that went out too early.
Outpouring of support for girl beaten in SEPTA attack, over $700,000 raised via GoFundMe to stop Asian hate
The 18-year-old, who was trying to stop others from being bullied, has been released from the hospital.
Healed neighborhoods, better transit, more internet, fewer potholes: What the Infrastructure Act could mean for Philly
The funds aren’t directly allocated to cities, but Philadelphia could see significant impact from the legislation.
A history of strikes at SEPTA, called the nation’s most strike-prone transit agency
Union leadership and transit officials have announced a settlement.
SEPTA wants a better Regional Rail, so it’s asking for rider feedback on what’s important
Lower fares? More frequent service? Easier connections? Fill out the survey.
Token jewelry, mini trolleys, cozy sweats: Best merch at the SEPTA store, now open for the first time since March 2020
Heads up, transit fans: online shopping is coming next year.
SEPTA is testing out a new name for its rail network: the Metro
The potential rebrand is part of a $40 million effort to make the public transit system easier for new riders.
Philadelphia: Still no vaccine requirements for city workers, same with SEPTA and school district
The Kenney administration continues to avoid a mandate.
Scooter share legalized for Pittsburgh only, still banned in Philadelphia
A pilot program for the Western Pa. city was tucked into the budget bill.
Neighbors avoid Olney transit hub after mass shooting: ‘I wouldn’t catch it there’
“We’re just trying to make it out of our own neighborhood,” said one North Philly resident.
Getting around on SEPTA is a ‘nightmare,’ so she’s crowdfunding a wheelchair van
Heather Kerstetter is tired of showing up late. The transit authority says upgrades to CCT are coming.
More people fell on SEPTA tracks in 2020 than past five years, despite massive ridership drop
The grand majority of falls happen on the Market-Frankford Line.